Canyon Cozy Sweater
Too late for Santa, but perfect for the New Year! Orders placed now will arrive after Christmas.
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Shipping Info By Country
×Once shipped, we will provide tracking updates for the package through email and SMS.
| By Country | Business Days |
|---|---|
| United States* | 6 to 12 |
| Canada | 7 to 12 |
| Australia & New Zealand | 6 to 12 |
| United Kingdom | 5 to 10 |
| France, Germany, Italy, Spain | 5 to 10 |
| Rest of Europe | 5 to 10 |
Estimated shipping times, subject to possible customs delays
Tracking
- Tracking numbers are updated within 1-3 business days. You will receive an email confirmation once your package has been shipped.
- You can also track your package on our Track Order Status page.
- Shipping time may vary due to product availability. PekoPets reserves the right to cancel any orders due to stock issues, in which case customers will be contacted.
- Please note that any taxes and customs fees in regard to your purchase are the responsibility of the customer.
- Please note that these are estimated delivery times. Weekends and public holidays are not included.
- If you have any questions related to your delivery, please contact our Customer Care team at support@pekopets.com.
Shipping Details
Please ensure all of your shipping details are 100% correct before placing the order.
PekoPets is not responsible if incorrect or missing shipping information is provided at checkout. We will not process any refunds in such cases.
PekoPets is responsible for delivering items to the shipping address provided at checkout. We are not liable if the item is lost or stolen after being marked as delivered by your local postal service. Please ensure the delivery location is a safe environment.
If you've made a mistake with the shipping address or want to change/cancel an order, please email support@pekopets.com within 1 hour and provide the order # and details. Once we begin processing your order, we can no longer accept changes or cancellations.
Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity.
Taxes & Duties
All applicable customs and import duties, fees, and taxes are the responsibility of the customer. If your order requires these additional charges, they must be paid by you in order for your package to clear customs. If a package is refused, the customer will be refunded (less shipping) after it has been successfully delivered back to our warehouse.
Return & Exchange
×We hope you and your pup love what you've ordered! If they don’t fit perfectly, don’t worry - we've made the return process super easy!
First, please make sure your return items meet the following conditions to be eligible for a refund or exchange:
Apparel: New condition with tags intact and returned with original packaging. Must be free of odor and dog hair
Chains and Cuban Link Leash: All of our chains are wrapped in a protective layer to prevent scratches. Once the protective packaging is removed, we can no longer accept any returns
Walk: New condition and returned with original packaging. Must be free of odor dog hair
Beds: All of our memory foam beds are compressed and wrapped in a sanitary protective packaging. Once the protective packaging is removed, we can no longer accept any returns
Then follow the information below to exchange or return your item(s).
Exchanges
- Email support@pekopets.com within 30 days of the date of initial delivery.
- All return items must be in new condition and are subject to inspection.
- Exchange is free on your 1st order*! We want to make sure you get the sizing right on your first purchase and eliminate sizing issues in the future.
- For additional exchanges you will need to return your item(s) at your own cost
- Once we receive your return items, we will send your exchange item
*free exchnage only applies to apparel and walk items (same style different size). Excludes jewelry and cuban link products.
Returns
- Email support@pekopets.com within 30 days of the date of initial delivery.
- You will need to return your item(s) at your own cost.
- All return items must be in new condition otherwise a $7 restocking fee will be deducted from the refund. All items are subject to inspection.
- Once we receive your item(s), we will issue your refund or store credit
Seasonal Return Policy: Refund Deadlines
Halloween hoodies can be returned for a refund up until October 28th. Christmas pajamas are refundable until December 20th. After these dates, we only accept size exchanges.
Final Sale items
Items on "Final Sale" are offered at greatly reduced prices so you can enjoy substantial savings. These items are in turn non-returnable, non-exchangeable, and non-refundable. Before buying a "Final Sale" item, please double-check sizing.
Defective or Wrong Product
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team support@pekopets.com within 3 business days of receipt of your order and we will resolve the issue for you.
If you were sent incorrect items or are missing items from your order, please contact our customer service team support@pekopets.com as soon as possible so we can get that mishap sorted out for you!
The PekoPets Promise
×We're committed to giving you a great shopping experience with The PekoPets Promise.
PekoPets uses highly secure payment methods. Transactions are fully encrypted and regulated by the Payment Card Industry Data Security Standard (PCI DSS).
We never share payment information with sellers.
- Perfect Fit Guarantee: Free exchange if the item doesn't fit your dog perfectly.
- 30-Day Returns: Free returns on most items within 30 days.
- Easy drop-offs at UPS, USPS, FedEx.
- No box/label required at UPS, simply scan the QR code.
Our coverage is completely free and automatic on eligible orders. If your item arrives damaged, defective, or not as described, we've got you covered with a full refund.
24/7 Support: Our team of dog lovers is ready to assist you anytime.
Privacy: Multiple safeguards secure your data. We never share or sell your information without your consent.
Product Details
Secured with ribbed detailing at the neck, cuffs, and hem, this ultra soft dog knit sweater is made with high quality polycore yarn, skillfully designed to comfortably accompany your dog day and night.
- Ultra soft fabric, will not irritate dog's skin
- Stretchable and tailored fit
- Deep V cut in the front for easy-potty
- Machine wash cold, hang dry
Worried about sizing? Don't worry! We offer free exchange on 1st purchase for all apparel items.
FAQ Dog Sweater
Q: Is the knit sweater stretchable?
A: Yes, our knit sweaters are made from premium polycorn yarn fabric, which is highly stretchy and comfortable for your pet.
Q: Will this sweater fit a broad-chested bully breed dog?
A: Yes, our sizes range from XS-XL, suitable for dogs weighing from 1.5-7 kg. For broad-chested breeds, we recommend measuring your dog's chest circumference and referring to our size chart to find the best fit.
Q: Does the sweater have a leash opening for walks?
A: No, it does not.
Q: Will this sweater shrink or fade after washing?
A: It will not shrink or fade if you machine wash it on a cold cycle and line dry it. Please avoid using a dryer.
Q: Will this sweater cause my dog to itch or irritate their skin?
A: No, it won't. We use human-quality fabrics and have tested the product on our own dogs to ensure it is safe and comfortable for their skin.
Pair it with:
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Frequently Asked Questions (FAQ)
How do I choose the right size for my dog?
The most important measurement is your dog's chest girth (measure the widest part, right behind the front legs). The second is the back length. Compare these measurements to our size chart on this page. If you need help, watch our quick "How to Measure" video https://www.youtube.com/watch?v=Omqn0YRwFg0
What if my dog is between two sizes?
When in doubt, we always recommend sizing up! A slightly looser fit is much more comfortable for your pup than a fit that is too snug.
What material is the sweater made from?
This sweater is crafted from a premium blend of organic cotton and polyester. This ensures it is incredibly soft, breathable, and hypoallergenic, making it perfect for dogs with sensitive skin.
How should I wash the sweater?
To keep your sweater looking its best, we recommend machine washing in cold water on a gentle cycle. Lay flat to dry. Do not tumble dry, as high heat can cause shrinkage. Pro-tip: wash it inside out to protect the beautiful design details!
Can my dog wear a harness with this sweater?
Yes! Our sweaters are designed to be stylish yet not overly bulky. Most standard harnesses can be worn comfortably over the top of the sweater.
How long does shipping take?
Shipping Info
We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
| Location | Business Days |
| United States | 6 to 12 |
| Canada | 8 to 12 |
| Australia & NZ | 4 to 10 |
| United Kingdom | 5 to 10 |
| Germany | 5 to 10 |
| Italy | 5 to 10 |
| France | 5 to 10 |
| Japan | 5 to 10 |
| Rest of EU | 5 to 12 |
| Rest of World | 10 to 20 |
What if I order the wrong size? Can I make an exchange?
Finding the right size for your dog can be tricky and thats why we offer free exchange on your 1st purchase for all dog apparel items!
We will gladly help you exchange our products within 30 days of receiving the items as long as the items are in brand new condition, in original tags and packaging, and free of odor and dog hair.
To initiate a return, just shoot us an email support@pekopets.com with your order # and our customer service team will help you out. We will respond to your request within 24 hours Mon-Fri.
Can't find the answer you're looking for?
Contact our friendly support team at support@pekopets.com and we'll be happy to help!